Terms and Conditions

If you have questions about any of the terms and conditions, please feel free to contact us directly at 706-300-4309. By making a confirmed reservation with a deposit you are confirming that you have read and are agreeing to these terms and conditions.

Deposit
In order to hold your reservation, we require a deposit of the first night’s stay per room reserved.  The remaining balance will be due upon check-in.  We accept VISA, MC, Discover and American Express and Cash.

Cancellation Policy:

• Notice of 14 days or greater – refund of the advance deposit less a $50 administrative fee.
• Notice of less than 14 days – loss of full deposit.
• Multiple room reservations – If you reserve 2 or more rooms, using the same name and credit card, the required cancellation notice is 30 days prior to the check-in date. Less than 30 days will result in the loss of the full deposit per room. Cancellation of greater than 30 days will result in a $50 administrative fee per room reserved.
• Gift certificate cancellation/re-schedule will incur a $25 administrative fee & is subject to above Notice of Cancellation dates.
• No-Show – Full amount of the reservation will be due at 5:00 pm on the arrival date of the reservation. If there is no communication from the guest, the credit card on record will be used for payment & the room will become available for others to reserve.

Check-In/Check-Out

• Check-In is between 2:00 & 5:00 pm. We are a family run (husband and wife), Bed and Breakfast. We do not have a front desk that is staffed 24-hours per day. When confirming your reservation, you will be asked to indicate a more precise check-in time between those hours that we can anticipate your arrival. Please give us a courtesy call if that time changes.
• Please take into consideration heavy traffic, accidents, road construction, weather, and time zone differences. If you are flying into Atlanta, please give yourself an extra 1.5+ hours to obtain luggage, acquire your rental car and establish your route. Atlanta traffic is known to be very heavy every day and is horrible all day on Fridays. Please give yourself ample time for travel. If you think you may be later than 6 or 7 please call or text the BNB so we may be available to greet you and check you in.
• Check-Out is 11:00 am.

Breakfast
Breakfast is served at 8:30 a.m. We provide a healthy & hearty home-cooked breakfast for each guest. Please understand that every reasonable attempt will be made to accommodate dietary allergies and while we take steps to prevent cross-contact, we do not have a separate allergy-friendly area within our kitchen and are unable to guarantee that a menu item is completely free of allergens. Please notify innkeeper of food allergies when you confirm your reservation. If you choose not to enjoy our breakfast, we would appreciate notification 24 hrs. in advance, via email or phone call as we begin many food preparations well before your arrival time.

Fire Pit
If you would like to enjoy a fire in our Fire Pit during our cooler months (typically late September through mid-March), we will need a 24-hour notice of the date you would like the fire and it will be contingent on the Innkeeper being on property on the date the fire is desired. The latest we will start a new fire will be 9:00 p.m.

Children
Our B&B was designed for adults only.  Upon approval and discussion children may be allowed on specific dates.

Cleaning Services
We do not offer daily cleaning service out of respect for your privacy, however if your stay is for 3 nights or more, upon request, we are happy to exchange towels and empty trash.

Parking
We offer free on-site parking and allow one (1) vehicle per room reserved, including the Gardenia Suite. Visitors (non-registered guests) will be required to park in public parking areas in downtown Dahlonega. Parking passes will be used for certain seasons and/or events. and any parked car without a parking pass will be towed at owner’s expense.

Smoking
We are a smoke and vape free facility. Absolutely no smoking/vaping nor the use of candles is permitted in any rooms or on the property. If you are found to be in violation of this policy, you will be asked to leave immediately without refund.

Pets
We are not pet-friendly.

Accessible Areas
We have many shared areas throughout our property, inside and outside. You are welcome to use these spaces during your stay keeping in mind our quiet hours of 10:00 pm to 7:00 am. The kitchen is not a shared area and per local health code requirements, guests are not permitted to enter or use the kitchen or any of its appliances. We enjoy sharing our home with our guests, but we ask that you respect our privacy and not enter areas marked with private area signs.

Damages
Every attempt is made to keep our rooms in excellent condition, and we expect normal wear and tear. However, you are responsible for damages to the building or furnishings including bedding, linens and towels caused by spills and/or stains, etc. We discourage eating/drinking in our rooms. Should your damage require the room to be out of service, you will be responsible for any lost rentals. Please report damages as you are checking out so that we may do a quick estimate. The quicker the damage is reported, the sooner we can fix it. If damages are found after you have checked out the credit card on file will be used to pay for the damages.

Security
We monitor all the shared areas, front entry and parking lot with security cameras. There is a $25 fee for lost keys or keys not returned to innkeeper upon check-out. Credit card on file will be used for this fee. NO weapons of any kind are permitted on or inside our property.